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Indianapolis317-489-0825 Muncie 765-215-2932

Testimonials

Summary

4.9/5 based on 8 ratings and reviews for service.

Reviews


  • "I want to thank you for sending a very knowledgeable and skilled technician to service-repair my garage door. Kudos to Craig K."
    Customer: Lisa
    Date: 10/31/2021

  • "Needed after hours service. Very pleasant and easy experience from the customer service rep to Josh who was prompt,informative, and professional. Don’t call anyone else but OHD."
    Customer: Phil
    Date: 10/24/2021

  • "I just wanted to thank you for such prompt service. I’ve used your company many times......from buying a new garage door to just regular annual checks and tune ups on my garage door. We had Josh out today to repair a wire on a sensor. He has been here before and delivered prompt and speedy repair. Thanks!"
    Customer: Patricia
    Date: 05/12/2021

  • "Repaired my door seal and it’s been working great ever since."
    Customer: Sheila
    Date: 05/07/2021

  • "The best price, superior service, knowledgeable and super friendly staff that take pride in their work and in your satisfaction. Would recommend to anyone that wants work done right the first time with people that stand behind their work. Our mistake was having a local company attempt to install our garage doors. Repeated calls to have it fixed and installed correctly, resulted in "we are too busy," or no answer and no call back. We went with OHD of Indy. They always have friendly courteous staff that answer the phone and help you out straight away. The sales crew came to assess our situation, and explained in detail what needed to be done to fix the problem. They then scheduled an appointment convenient for us, with no hidden costs. The installation team called days in advance to confirm the appointment, called the day of the appointment to say they were on their way, and showed up on time. Kevin, Joel, and Andrey treated my wife and me with respect, went above and beyond to explain what they were doing and why, and instructed us on maintenance and operation of the high lift door. They took pride in their job, left the area clean, and even performed a visible inspection of our other garage door, and pointed out easy fixes that my wife and I remedied ourselves. I wish more companies and contractors provided this kind of workmanship and honesty. Can't praise them enough!"
    Customer: ROB AND TERRY
    Date: 04/19/2021

  • "Your sales representative, Jay , has been a true professional to work with ! We have just placed our order for our custom Clopay garage doors. We would recommend Overhead Door to anyone looking to purchase new garage doors. We had considered other companies but none of the others met our expectations or the level of service that Jay was able to deliver from Over Head Doors."
    Customer: Debra
    Date: 09/26/2020

  • "Great company on communication and making their dates. Quality of work was great."
    Customer: 20 Twenty Design Build
    Date: 06/08/2019

  • "Could not be happier, From the first phone call till the job was done . They repaired a 1928 garage door and it works great again. Great experience and service."
    Customer: michael
    Date: 10/24/2017

Your company just finished a new door install, and all I can say is the experience was awesome, so fast and clean. Thank you for having nice installers, very knowledgeable and respectful, I didn't catch name, look it up and tell him awesome job.

~The Smalls, Beech Grove

Thank you! Overhead Door has been keeping my old garage door operating until I can afford to purchase a new one. Today Brandon was out to service my door within a few hours of my SOS. Great service, great price. I wouldn’t call anyone else.

~Janet C.

Bill serviced our garage door yesterday morning, and I was so impressed with the time, effort and care that he took to make sure all of our needs were met. Bill was able to diagnose the original problem and fix it within the pre-paid appointment window. He took his time and was careful to make sure the problem was resolved. As Bill was preparing the invoice, I asked him to help me program a remote device that we had not been able to use for years. He willingly helped me program that and went on to show me how to program the garage opener to my van’s remote. In the process of this favor, Bill noticed an unusual “clicking sound” on another garage door. He examined it, figured out the problem, fixed it, and probably saved us a lot of grief and another service call. I have a background in small, family-owned business, and I know how valuable a committed, hard-working, caring employee is to the bottom line. Bill is really good. Because of his service yesterday, we are now loyal customers of your company.

~Jennifer B., Indianapolis

I just wanted to drop and note and say THANK YOU to your team. Although I regrettably did not get the name of the woman that assisted me through the scheduling department, I just wanted to note that she was absolutely FIRST CLASS. When I called I was a bit frustrated and likely not easy to deal with. However,  she calmly and patiently assisted me through my issue. I will be a customer of yours for life and will absolutely recommend your services at every chance I get.THANK YOU.

~Greg J.

Yesterday we had a service call to our home. The technician Jason Stemshorn is a credit to your Organization. He is polite, knowledgeable, professional and went out of his way in terms of service. Thank you to the entire company, as his performance is evidence of a positive corporate culture.

~David, Indianapolis

Your technician’s work & attitude were very professional and he went about his work in a timely manner and even made suggestions on how to take care of my door myself. I am very pleased and thought your technician deserved a pat on the back. NICE JOB.

~Nick L., Carmel

My experience with Overhead Door was excellent. From the moment I called the company to the service call, the experience was impeccable. I will highly recommend your company.

~Maria K., Muncie

I appreciate the honest and sincere service I received from you this past Tuesday. This world needs more people like you. Thanks again!

~Peggy H., Indianapolis

Your service man was very professional and did a great job. I wish everyone was as professional and did such a great job as this guy did. I will continue to use your company forever because of his fantastic job.

~David M., Beech Grove

I want to thank you for having such a high quality company and top notch employees. Your technician serviced our garage door yesterday and did it right! Your competitor did a half way job and your tech could have done the same, but he expended extra effort and we are well pleased.

~John H., Carmel

I wanted to send along a note of gratitude and praise for 3 Overhead Door employees who served us well. We were brand new customers of your business and first impressions are very important. We are delighted to recognize Rick, your sales representative. He studied our needs well. He listened to what we wanted and did not want to purchase. He discussed a favorable price. We want to celebrate the installer, Jason. He is a master craftsman. He arrived on time, went immediately to work, took absolutely no breaks, and completed the work right on time. He also adjusted one small portion of the insulation to further prevent heat loss or water leaks. He is a five star employee. We feel he is deserving of a full day of recognition at your company! Do anything you can to keep him and his remarkable skills. He is careful, competent, focused, hardworking, friendly and dedicated to excellent work. You can’t find finer combinations of talent in today’s workforce. And Jessica promptly telephoned to follow up on customer satisfaction. Bravo for a great team representing your company very well!

~Joan M., Indianapolis

My father was at my house when Overhead Door came to perform service on my garage door. He informed me that the technician that came out was very informative, helpful, knowledgeable, and friendly to my young daughter. He was highly impressed and wanted to express his gratitude towards Overhead Door and its staff members for such great service.

~Angela T., Kokomo

Everything at our home is working great and I couldn’t have asked for a better installer! He was awesome!

~Dannyn P., Indianapolis

Thank you for a wonderful experience! It will be my pleasure to recommend Overhead Door to anyone who is in need of garage door & opener service or repair. Have a wonderful day!

~Sarah M., Lebanon

Dear Overhead Door Management, I would like to express my appreciation for the excellent service provided by your technician. He has the type of work ethic that I often do not see in the service industry. I will recommend your company to my friends and family because of his excellent work ethic. Thank you.

~Chris & Lisa B., Carmel
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GARAGE DOOR SERVICES
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Residential Garage Doors

We sell, install and service a complete line of steel, wood and aluminum garage doors.

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Garage Door Maintenance

We can help with all of your garage door inspection and tune-up needs for your home.

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Garage Door Repair

Do you need garage door repair? Our friendly technicians can help!

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Garage Door Replacement

We offer the highest quality residential garage door replacement service.

ADDITIONAL PRODUCTS & SERVICES
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Replacement Windows

We offer high-quality vinyl windows to enhance the look and energy efficiency of your home.

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Exterior Doors

We install front, storm, security and patio doors from leading manufacturers.

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Home Insulation

We specialize in fiberglass and spray foam insulation for homes in the central Indiana area.

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Air Sealing

We offer air sealing and weatherization services to help improve the comfort of your home.

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