I wanted to send along a note of gratitude and praise for 3 Overhead Door employees who served us well. We were brand new customers of your business and first impressions are very important. We are delighted to recognize Rick, your sales representative. He studied our needs well. He listened to what we wanted and did not want to purchase. He discussed a favorable price. We want to celebrate the installer, Jason. He is a master craftsman. He arrived on time, went immediately to work, took absolutely no breaks, and completed the work right on time. He also adjusted one small portion of the insulation to further prevent heat loss or water leaks.
He is a five star employee. We feel he is deserving of a full day of recognition at your company! Do anything you can to keep him and his remarkable skills. He is careful, competent, focused, hardworking, friendly and dedicated to excellent work. You can’t find finer combinations of talent in today’s workforce. And Jessica promptly telephoned to follow up on customer satisfaction. Bravo for a great team representing your company very well!